Not receiving text messages from international banks

Reply
I'm a Participant Level 1 prashant5639
I'm a Participant Level 1

Not receiving text messages from international banks

Hi,

 

I am not receiving any text messages from international banks like State Bank of India, Bank of America or Citibank, USA. 

 

I am able to text myself and text from international SIM to my fido number is also working. Its just that the bank alerts and OTP's are not working. Can someone please help?

 

Thanks.

Flag this to a Moderator
Message 1 of 2
89 Views
Highlighted
Former Moderator FidoJulien
Former Moderator

Re: Not receiving text messages from international banks

Hey @prashant5639

 

Welcome to the community Smiley

 

Have you contacted the banks to make sure that their system is able to send messages to Canadian numbers?  They might only be able to send messages to local numbers and that would explain why you are not receiving them.

 

Keep us posted!



Flag this to a Moderator
Message 2 of 2
79 Views