Hi @Lhw and welcome to the Community!
We will need to ask you a few questions in order to better troubleshoot this together:
1. Are you able to use all your other services aside from receiving SMS/MMS?
2. What device/model are you using?
3. Are you using the native messaging app for SMS/MMS or a third party application?
Keep us posted!
Thank you for answering all of our questions. This helps a lot.
I have a few more questions:
1. Are you able to send SMS?
2. Are you in Canada at the moment?
3. Did you test if the issue is with everyone or only specific numbers?
4. Are the senders using iMessage or regular text messages?
Hi @smvafaie ,
Welcome to the Community!
I have some questions for you regarding this:
Let us know