I select the offer and get as far as "proceed to checkout." At that point, clicking proceed does nothing. The process won't go any further.
Is an agent required to accept an exclusive plan offer, or what's the problem?
I will just get an agent to do it for me tomorrow. Also used to be available in the chat function here, but looks like options are limted when support hours close. Not a big problem. I'm sure during normal hours I can get it sorted.
We can definitely help you with your request.
There are several ways to reach customer service:
- On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line
- Via live chat on Fido.ca
- By writing us a private message on our social networks (Facebook, Twitter or Instagram).
Hope to talk to you soon.