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Not able to see my usage

Nirvair
I'm a participant level 1
I'm a participant level 1

My data plan was changed last month from 3 GB to 5 GB. Now I am not able to see my usage if I over use my data How I gonna know that. So please send my plan usage I will not pay any extra charges .

2 REPLIES 2

FidoPamela
Former Moderator
Former Moderator

Hey @Nirvair!

 

Welcome to the Community Smiley 

 

Has a new cycle started since the change was made? It's good to know that if you make a change within the cycle, your usage might not be available until the cycle restarts. 

 

Let me know! 



Hey @Nirvair!

 

Was @FidoPamela's reply the correct solution? Does your usage show after a new cycle started?


Let us know! I'm certain others can benefit from the info Smiley