Not able to change shipping address

[Vishrut]

Hi, I was ordering a new phone but noticed that shipping address is same as billing address, how do I change the shipping address.

[Vishrut]

Hi,

I did call, the representative said to call back again once I get the shipping confirmation email with tracking id, only then I will be able to change the shipping/delivery address. Does this work or are there any other options than this?

[FidoClaudia]

Hey @Vishrut, 

If the phone order was already placed, then that would be the only option to change the address now, yes. You'll need to contact us once you receive the email confirmation and we'll request an address change for you

[FidoAnthonyZ]

Hello @Vishrut,

You may not be able to change your delivery address online. Feel free to contact us over these methods if you wish to change it with us.