Just want to share it was such a pleasure being helped by rep William yesterday. He was not only super friendly and patient but was able to give me great information and helped me resolve my problem.
Is there any place where I can rate my customer service experience? Would love to rate such a great rep! Definitely makes a huge difference.
I'm really happy to learn that William was able to solve everything for you yesterday and we really appreciate you taking the time to share your positive experience, thank you!
You will receive a survey by email in the next few days that will allow you to share your impressions with your experience. I will also share your feedback regarding William on my side internally, I'm sure he will be very happy!