No shipping email

No shipping email

No shipping email

clouts
I'm a Participant Level 2

No shipping email

Hi! 

 

I placed an order with the rep on Monday, but I still haven't received the shipping email. My order was for the pixel 4Xl. Is the phone sold out?

3 REPLIES 3
FidoSaira
Moderator

Hey @clouts

 

Welcome abord the Community!

 

Did you check your junk email folder by any chance?

 

As for the device, it's not back-ordered. We received a higher than expected volume during our Black Friday offers which has caused a slight delay in the processing of our customers requests. Your phone should arrive shortly.

 

You can always contact us to double-check everything for you, or I can send you a PM right here. Let me know.



clouts
I'm a Participant Level 2

Hi fidoSaira 

 

I understand, send me a pm :). Just have a question for you .

 

Thank you 

A pm coming your way shortly!