No shipping email

Reply
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

No shipping email

Hi! 

 

I placed an order with the rep on Monday, but I still haven't received the shipping email. My order was for the pixel 4Xl. Is the phone sold out?

Flag this to a Moderator
Message 1 of 4
317 Views
Highlighted
Moderator
Moderator

Re: No shipping email

Hey @clouts

 

Welcome abord the Community!

 

Did you check your junk email folder by any chance?

 

As for the device, it's not back-ordered. We received a higher than expected volume during our Black Friday offers which has caused a slight delay in the processing of our customers requests. Your phone should arrive shortly.

 

You can always contact us to double-check everything for you, or I can send you a PM right here. Let me know.



Flag this to a Moderator
Message 2 of 4
267 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: No shipping email

Hi fidoSaira 

 

I understand, send me a pm :). Just have a question for you .

 

Thank you 

Flag this to a Moderator
Message 3 of 4
264 Views
Highlighted
Moderator
Moderator

Re: No shipping email

A pm coming your way shortly!

 

 



Flag this to a Moderator
Message 4 of 4
259 Views