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No service, for 3 to 4 days

1lifanrider
I'm a participant level 3
I'm a participant level 3

This is getting really bad. I have gotten no service what so ever. I still charged charge the full amount but your not delivering. It has been 3 days where I see on my phone "Fido unavailable". no service and can not even connect to your cell tower. So I have had enough even when I lost service in April, did I get compensated for it, "NO". I still got charged the full amount. So, I have stopped the automatic payments since you constantly charging me service i am not getting. This is really bad Fido. I will have to change and going with someone more reliable. i have had enough of bad service. 

1 REPLY 1

FidoFaiza
Moderator
Moderator

Hi @1lifanrider

 

Sorry to hear you are having service issues. Did you get in touch with our Customer Support team to get technical assistance? 

 

Let us know of the outcome!