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No network, no service

ccaines3
I'm a participant level 2
I'm a participant level 2
  • My phone randomly loses service. There's no pattern. Sometimes I have no service for the whole day. Sometimes it' just for a few hours. There would be no service or network no matter how many times I restart my phone. I even got a new sim card and still have the same issue. I tried resetting the network and still the same. This has been ongoing for about 2 months. I keep missing calls and can't receive texts. When people call my cell they say the phone doesn't even ring and sometimes it won't go to voicemail. 

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1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @ccaines3, what is the make and model of your device? Can you try putting the SIM card in another compatible device and see what happens? This way, we can narrow it down to either a network or a device issue.