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No confirmation email for phone order

Abhijith1
I'm a participant level 1
I'm a participant level 1

I ordered an iphone 12 through fido site today and still i didn't got any confirmation email. I paid 235$ as downpayment. But that amount got credited into my fido account instead of processing the payment for order. This situation is worrying me.. Can anyone help me??

2 REPLIES 2

khouya
I'm qualified level 1
I'm qualified level 1

Hi Smiley

I hope your situation will be resolved and u will receive your iPhone.

Have a nice day Smiley

FidoAnthonyZ
Former Moderator
Former Moderator

Hello @Abhijith1,

 

Welcome to the community!

 

Which iPhone 12 did you order?

 

Some may be back-ordered which can explain the fact you didn't receive the confirmation. You would only receive once a device can be shipped and then another e-mail once it is shipped.