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No bill

HalynaHalyna
I'm a Participant Level 2
I'm a Participant Level 2

I bought my sim card 2 days ago, but still didn't get my bill...

3 REPLIES 3

FidoAnthonyZ
Moderator
Moderator

Hello @HalynaHalyna,

 

Welcome to the community!

 

Your bill release date depends on when your bill cycle date is. It's possible that it takes more than 2 days to receive your first bill. 

Have you received any other types of documents from us since your activation? 

 

 



HalynaHalyna
I'm a Participant Level 2
I'm a Participant Level 2

No, I didn't receive nothing else.

Thanks @HalynaHalyna

 

Are you able to log in to your Fido My Account to see when's your billing cycle? 

 

Let us know!