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No Outage Credit on August 2022 Bill

Jef_K
I'm a Participant Level 3
I'm a Participant Level 3

No outage credit appeared on my August bill. I attempted to call Fido several times, including today. *No one* is answering calls. No longer any callback option. The service hangs up on the customer every thime. I have tried chat, as well; no one is reponding there, as well. I also sent direct message to Fido Customer Service/Moderators on the Community Board. Also no response.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello again,

 

  I replied to your other post here.

 

Hope this helps 😀

 

Cheers