Hello Cdnmr,
@cdnmr wrote:..Other carriers will discount the plan once your phone is paid off.....
That statement isn't necessarily true. It all depends on the type of device offering. Your old is a subsidised plan. Many mobile providers used a subsidised model for their contract devices. This model is different from a tab or financed model or the more recently available leasing model.
With the subsidised model, the subsidy is incorporated into the plan (ie small, large, etc). Since the subsidy is incorporated into the plan, your plan does not automatically switch to a BYOP plan at the end of a contract (see here). It remains your previous plan, should you wish to subsidise another device. It is not possible to merely remove the device cost from those plans. If you did not wish to subsidise another phone, you would have to switch to a BYOP plan which is in-market at the time you decide to switch.
That said, you should note that Fido has now switched from their subidised plans to a financed payment program for new devices. That is, the cost of devices is now separate from the cost of services. Once the payments have competed with the new program, your only remaining monthly costs would be for services.
With regards to the plans you were offered, the customer service representatives can only offer customers options provided by the system. That plan is already a promotional offer. If there are no discounts or incentives provided for that plan by the system, customer service can't offer any to the customer.
Hope this helps 😀
Cheers
