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Negative balance

EugeneUkr1985_U
I'm a participant level 1
I'm a participant level 1

Good afternoon. Can you please advise me, I can't understand why my balance is minus 177 dollars? I have deposited several times but my balance is negative all the time. Thank you.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello EugeneUkr1985_U,

 

  Welcome to the community!

 

  A negative or minus balance is generally indicative of a credit balance on your account. If you have deposited several times, that could account for why your account has a surplus amount. That amount will go towards your next bill.

 

Hope this helps 😀

 

Cheers