Negative balance on my final bill

[Evelyn-Liu]

Hi,

I found out a negative balance on my final bill and I already leave Canada and won't come back. What can I do to solve this problem?

[NaliniR · Accepted solution]

Hi @Evelyn-Liu,

Welcome to the Fido community!

You will need to contact customer support and let them know so they can send the cheque to your international address. 

You can reach out to them even from outside of the country through any of the available methods listed here.