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My first billing charges

Faruq_2342
I'm a participant level 2
I'm a participant level 2

My first month bill for two lines is supposed to be $217.22 but it’s showing as 222.82 . Why is that so ? Can anyone please tell me , why am I charged $ 5.60 more ?

 

Thanks

3 REPLIES 3

FidoCharles
Former Moderator
Former Moderator

Hey @Faruq_2342

 

Welcome to the Community!

 

Did you get the chance to have a look at the bill? You should be able to view all the information on it directly.

You can check this little article for info on how to view your bill.

 

If anything, I would suggest contacting us through one of these channels here for this Smiley

 

Hope this helps!



Faruq_2342
I'm a participant level 2
I'm a participant level 2

I Saw the bill , there was a cost of 1.93 for fido pulse 3GB small , and a municipal 911 tax . Will these both be charged on each month?

The municipal tax would appear on each bill. 

 

I cannot say for sure about the other amount, but I am assuming it's a prorated charge for service before your cycle started. You can always contact us through the these channels so we can look at the details with you.

 

Normally, you're billed your monthly plan, municipal fee + taxes each billing cycle given there are no overages on the account.