I'm sorry to learn that you are having trouble with your bill. To verify the discounts that should be on your account, we need to access your information.
You should be able to easily find us on the chat through Fido.ca and you can find all the other ways to reach us here.
If i's best for you, we can send you a PM here on the Community as well.
The chat never works unless I am logged in through a computer. It takes three logins just to get to this point.
looking forward to the solution to the ongoing error in billing on my account. Thanks