Missed call from WINBACK team

Missed call from WINBACK team

Missed call from WINBACK team

SOLVED
andycheng19
I'm a Contributor Level 1

Missed call from WINBACK team

Hey all,

 

I missed the call this morning as my phone had no service and the call ended immediately after picking up.

Was there a way to request another phone call from the team?

 

Thank you

Accepted Solution

Re: Missed call from WINBACK team

Solved by Moderator

Hey @andycheng19! Philippe here. I hope you're doing well. Smiley

 

We've received your PM and we'll reply to it shortly. Please avoid posting on the community excessively for the same topic, as we only need one post to engage with you. If you require immediate assistance, you can contact us using the methods here.

 

Thank you!

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4 REPLIES 4
andycheng19
I'm a Contributor Level 1

I received calls today from Fido winback team and for some reason every time I answer the call it hangs up. Is there another way to reach the winback department?

Hey @andycheng19! Philippe here. I hope you're doing well. Smiley

 

We've received your PM and we'll reply to it shortly. Please avoid posting on the community excessively for the same topic, as we only need one post to engage with you. If you require immediate assistance, you can contact us using the methods here.

 

Thank you!



andycheng19
I'm a Contributor Level 1

THANK YOU philippe, I understand and I am thankful you are the first person to have replied after 6 hours. Appreciate it

andycheng19
I'm a Contributor Level 1

Hi are any moderators able to help? I missed ANOTHER call as my house has no signal in the mornings...