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Merging internet and mobile into one

Vincy1
I'm a Participant Level 1
I'm a Participant Level 1

I recently signed up for mobile services with Fido after having fido internet for about a year. I used the same email account during sign up in store but yet I am unable to view both my mobile and internet account when logging into my account. Please help, I don't want to have 2 separate email addresses when viewing my bills as this would be inconvenient 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Vincy1,

 

When registering for your online profile and you use the same email for both they should merge under the same profile automatically. 

 

The accounts will be different and the billing will be handled differently but they should show up automatically under the same email.