September 2021
March 2023
I am being charged $18 for my 3-feature Value Pack, one of which is Who Called feature, which is discontinued. Why don't I have 1/3 credit for a service that is not provided anymore?
April 2023
Hello @doesfid0care,
We'd need to take a look at your account to see what's going on.
If the feature is no longer offered, you can change the add-on by contacting us. We do not provide credits for that. You can reach out to us through these channels.
September 2021
Hello Mce1995,
Welcome to the community!
As far as I am aware, I believe the WhoCalled feature had been discontinued for some time now (see here).
Hope this helps 😀
Cheers