Hey @Ocambeach! Philippe here. I hope you're feeling well. 
I can certainly understand your frustration there! Nobody likes to receive an unexpectedly high invoice. That said, we'd have to take a look at your account to see what happened to assist you. You can contact us here for that (we have an international phone number) or you can request a PM from the community.
Hey @Ocambeach,
I can definitely understand the strain a high invoice can cause.
That said, based on what you've told us thus far, usage did take place while roaming, which would explain the charges. It's also important to note that we do send you an SMS with the roaming rates applicable should you want to use the phone while roaming.
If ever you didn't get the text, or aren't sure what the rates are, we always suggest to get in touch with us so you know exactly how much it is before using the features.
We're ultimately sad this ended in you cancelling your account.
