Incorrect Billing and

[BOBO9991]

Hello Fido,

I ported 2 lines back to fido in December with the offer from FidoWinback.  After two months of hassle the bill is still incorrect. 

I have contact fido online/ chat support numerous times and they have escalated the issue to FidoWinback 2 times already state they will call me within 48 hours.  It's been more than a week and I still haven't heard anything from fido.

If I am not getting my bill fix,  I am gonna file a complain to CCTS.  

[BOBO9991]

Thank you for looking into it.  Hopefully i get a PM from you soon!

[FidoSaira]

Hey @BOBO9991, 

I am sad to learn your bill isn't reflecting the correct amount. However, rest assured that if the mistake is on our end, we'll look into it with you.

I'll send you a PM shortly. Talk soon!