I want to transfer my line to someone

[alicepopular87]

Hello, I came to Montreal, Quebec, Canada at February, 2016 and bought a fido phone.

My Fido`s contract is till 02.08.2018. but I go back to Korea in July 2016. I don't need the fido anymore.

Cancelling contract costs too much to me.

So, I want to transter the line to someone who would want to use Fido data.

I want to find someone who needs this Fido data.

What can I do?

[FidoCatherine · Accepted solution]

Hi there @alicepopular87

Thanks for joining the FidoCommunity 😃 Welcome!

What you want is a transfer of responsibility. We'll definitely be sad to see you go, but I get it!

Here's what you need to do, to transfer your line to someone else: 

- Establish a verbal agreement with the new account holder, including the date he/she will take over.
- Make sure payments on your account are up to date. 
- Indicate the name of the new account holder to us via Live Chat or call us at 1-888-236-3436.
- Get the new account holder to contact us. They’ll need to meet certain criteria (i.e. credit check, service available in their area).
- Give your Fido modem to the new owner (if they live at a separate address).
- You’ll get an email confirmation when the transfer is complete. You can sign in to My Account to make sure that the services were transferred.

Your bill will be pro-rated from the day your account was transferred. On your final bill, you’ll get a refund for the remaining number of days for which you paid in advance.

I hope this helped 😃