I want to remove my credit card and add a new one to my account

I want to remove my credit card and add a new one to my account

I want to remove my credit card and add a new one to my account

I'm a Contributor Level 2

I want to remove my credit card and add a new one to my account

Someone help me I cant believe I have to go through many different supports just to change my credit card info. Like why not let me do it on my own?

2 REPLIES 2
Former Moderator

Hey @Vince604 !

 

Were you able to update your credit card information? Did the info FidoAllan provided help?

 

Let us know!



Moderator

Hey @Vince604 !

Can you confirm if it's for a prepaid account?

If so, you should be able to update your credit card through the interactive voice system by calling 611 on your Fido phone (Press 3 - 4 - 2). 

 

For a regular account, you can do it here.

 

Let us know if that works. Smiley