I want to remove my credit card and add a new one to my account

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I'm a Contributor Level 2 Vince604
I'm a Contributor Level 2

I want to remove my credit card and add a new one to my account

Someone help me I cant believe I have to go through many different supports just to change my credit card info. Like why not let me do it on my own?

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Re: I want to remove my credit card and add a new one to my account

Hey @Vince604 !

Can you confirm if it's for a prepaid account?

If so, you should be able to update your credit card through the interactive voice system by calling 611 on your Fido phone (Press 3 - 4 - 2). 

 

For a regular account, you can do it here.

 

Let us know if that works. Smiley 

 

 



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Re: I want to remove my credit card and add a new one to my account

Hey @Vince604 !

 

Were you able to update your credit card information? Did the info FidoAllan provided help?

 

Let us know!



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