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I need a SIM card with a PIN

jenia
I'm a participant level 1
I'm a participant level 1

Hello.

 

I want to order a new SIM card because mine lacks a PIN. Do all new SIM cards come with a PIN or I need to make some kind of special demand? How does this work?

 

Thanks 

3 REPLIES 3

sanj86udaya
I'm a participant level 1
I'm a participant level 1

how can I find my PUK code

 

Hello Sanj86udaya,

 

  Welcome to the community!

 

  Have you attempted to get your PUK code using the steps provided below in the solution? As far as I am aware, the Retrieve PUK code option is still available in your My Account Dashboard.

 

Hope this helps 😀

 

Cheers


Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Jenia,

 

  Welcome to the community!

 

  What are you attempting to do? As far as I am aware, the Fido SIMs do have a default PIN: 3436 (see here and here). However, the function to enable a SIM lock would be on your phone (see Android vs iOS).

 

  If you weren't aware, if you make 3 unsuccessful attempts at unlocking your SIM card, you will need your PIN unlocking code (PUK). You can get your PUK via your My Account --> Usage & Services --> Mobile (or Phone Number if multiple lines). From there, you would need to click Retrieve PUK Code under Quick actions. If you are not immediately provided with the Usage & Services heading, you might need to select Profile & Settings first.

 

Hope this helps 😀

 

Cheers