January 2022
Hello.
I want to order a new SIM card because mine lacks a PIN. Do all new SIM cards come with a PIN or I need to make some kind of special demand? How does this work?
Thanks
Solved! Go to Solution.
a month ago
how can I find my PUK code
a month ago
Hello Sanj86udaya,
Welcome to the community!
Have you attempted to get your PUK code using the steps provided below in the solution? As far as I am aware, the Retrieve PUK code option is still available in your My Account Dashboard.
Hope this helps 😀
Cheers
January 2022
Hello Jenia,
Welcome to the community!
What are you attempting to do? As far as I am aware, the Fido SIMs do have a default PIN: 3436 (see here and here). However, the function to enable a SIM lock would be on your phone (see Android vs iOS).
If you weren't aware, if you make 3 unsuccessful attempts at unlocking your SIM card, you will need your PIN unlocking code (PUK). You can get your PUK via your My Account --> Usage & Services --> Mobile (or Phone Number if multiple lines). From there, you would need to click Retrieve PUK Code under Quick actions. If you are not immediately provided with the Usage & Services heading, you might need to select Profile & Settings first.
Hope this helps 😀
Cheers