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I need a SIM card with a PIN

I'm a participant level 1
I'm a participant level 1



I want to order a new SIM card because mine lacks a PIN. Do all new SIM cards come with a PIN or I need to make some kind of special demand? How does this work?




Senior MVP Senior MVP
Senior MVP

Hello Jenia,


  Welcome to the community!


  What are you attempting to do? As far as I am aware, the Fido SIMs do have a default PIN: 3436 (see here and here). However, the function to enable a SIM lock would be on your phone (see Android vs iOS).


  If you weren't aware, if you make 3 unsuccessful attempts at unlocking your SIM card, you will need your PIN unlocking code (PUK). You can get your PUK via your My Account --> Usage & Services --> Mobile (or Phone Number if multiple lines). From there, you would need to click Retrieve PUK Code under Quick actions. If you are not immediately provided with the Usage & Services heading, you might need to select Profile & Settings first.


Hope this helps 😀