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I have a money tree so i have to pay 1100$ to fido๐Ÿ˜‚๐Ÿ˜‚

Mohammed_Alam
I'm a Participant Level 1
I'm a Participant Level 1

 

I returned my iphone within 10 days according to the contract. So why fido is sending me the 1100CAD bill..is it a joke?@fido

3 REPLIES 3

FidoSaad
Moderator
Moderator

Hey @Mohammed_Alam

 

Welcome to the Community Smiley

 

That is definitely not right, you shouldn't be billed for a returned device, unless we didn't receive it yet.

 

Have you confirmed with the tracking number if we received the phone? If we did, this situation can be corrected by reaching out to us on these channels



Dan1983
I'm a Participant Level 2
I'm a Participant Level 2

I signed up for 4 phone lines and my first bill was 2.9k even though I had a 100$ credit per line... Been trying to solve this **bleep** for over a month... I feel you. 

Hey @Dan1983

 

I'll send you a PM so we can take a look at this together! Talk to you soon Smiley