How to remove/cancel a line from my fido account?

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I'm a Participant Level 1

How to remove/cancel a line from my fido account?

I have 2 lines in my Fido account, but I couldn't find a place to remove a line from the website. Should I call Fido for this matter? Is it the only option?

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Re: How to remove/cancel a line from my fido account?

Hey @rhonf

 

Welcome to the community!

 

It's not possible to complete this transaction through your online account, only through customer service. 

 

You don't necessarily have to call in though, we have other channels that you can reach out to us through, check them out here.

 

Alternatively, we can also send you a PM here on the community, let us know what you prefer.

 

 



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