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How to opt-in back to Fido Promotional SMS?

Kbking
I'm a participant level 3
I'm a participant level 3

A couple of months ago, I replied to the promotion SMS to opt-out from Fido's promotions because I wasn't looking to upgrade at that time but I would like to opt-in back to the promotional SMS. Is there a page where I can re-subscribe or I have to call customer service?

1 REPLY 1

FidoClaudia
Community Manager
Community Manager

Hey @Kbking,

 

In order to manage your marketing permissions, you would indeed need to speak to one of our agents as we would need to access your account.

 

I'll send you a PM on the Community to help you with it, but for future reference, you can also reach out to us here for any account related inquiries.

 

Talk soon Smiley