How to opt-in back to Fido Promotional SMS?

[Kbking]

A couple of months ago, I replied to the promotion SMS to opt-out from Fido's promotions because I wasn't looking to upgrade at that time but I would like to opt-in back to the promotional SMS. Is there a page where I can re-subscribe or I have to call customer service?

[FidoClaudia · Accepted solution]

Hey @Kbking,

In order to manage your marketing permissions, you would indeed need to speak to one of our agents as we would need to access your account.

I'll send you a PM on the Community to help you with it, but for future reference, you can also reach out to us here for any account related inquiries.

Talk soon