How to opt-in back to Fido Promotional SMS?

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I'm a Participant Level 3 Kbking
I'm a Participant Level 3

How to opt-in back to Fido Promotional SMS?

A couple of months ago, I replied to the promotion SMS to opt-out from Fido's promotions because I wasn't looking to upgrade at that time but I would like to opt-in back to the promotional SMS. Is there a page where I can re-subscribe or I have to call customer service?

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Re: How to opt-in back to Fido Promotional SMS?

Hey @Kbking,

 

In order to manage your marketing permissions, you would indeed need to speak to one of our agents as we would need to access your account.

 

I'll send you a PM on the Community to help you with it, but for future reference, you can also reach out to us here for any account related inquiries.

 

Talk soon Smiley

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Re: How to opt-in back to Fido Promotional SMS?

Hey @Kbking,

 

In order to manage your marketing permissions, you would indeed need to speak to one of our agents as we would need to access your account.

 

I'll send you a PM on the Community to help you with it, but for future reference, you can also reach out to us here for any account related inquiries.

 

Talk soon Smiley



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