How to delete my account?

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Anonymous
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How to delete my account?

Hi there:

 

am no longer a customer and already got my refund check for my final bill... it says online that my account is cancelled, so how do i delete my account? 

 

weird i am still getting badges and whatnot when in fact i am not a customer anymore... id rather not be contacted and would have my information purged for privacy reasons...

 

thanks

 

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Community Manager
Community Manager

Re: How to delete my account?

Hey!

 

I'll take care of deleting your profile.



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I'm a Participant Level 1
I'm a Participant Level 1

Re: How to delete my account?

I have cancelled my account  ...im getting the regular bill...my services are suspended i dont even use fido....why am i getting a mail that i have an outstanding bill of 100 dollars

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Re: How to delete my account?

Hello @N10,

 

Welcome to the community!

 

Cancelling your account or having your account suspended are two different things if your account was suspended it could very well be you have an outstanding balance.

 

In any event to make sure you would need to reach out to customer service and they can let you know what is happening.

 

You can reach out to them through any of the available methods listed here.



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I'm a Participant Level 1
I'm a Participant Level 1

Re: How to delete my account?

Please delete account

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Moderator
Moderator

Re: How to delete my account?

Hey there @Sjshhjmkkjjhh

 

If you are referring to cancelling your account, we'd be extremely sad to see you go. 

 

In order to discuss this further, you'd need to reach out to customer service, they will be able to explain your options as well as tell you how to proceed. 

 

You can find the different methods to contact them here



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