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How to cease using FIDO service when I live abroad

Joe51
I'm a participant level 2
I'm a participant level 2

Hello there,

 

I am a Korean who lived in Canada last year and now I'm back to Korea. Since I had a plan to go back to Canada I put my account on a hold which means I still have a phone number on FIDO on my name. I had to pay $8 per a month to keep my phone number but I don't want to pay that money anymore - it seems pointless to me now. I can't call FIDO service center since I live abroad and am really busy. How do I stop using the service? If I can do it through email, it would be the best. please let me know. Thanks.

1 REPLY 1

FidoFaiza
Moderator
Moderator

Hi @Joe51

 

We offer several methods to contact us, other than calling. Check them out here