Recenty I started getting confirmation txt from Fido that they recieved my bill payment. Is there a way to turn off this?
In settings i already seleceted that i dont want to recieve any txt about bills.
You will receive a notification when the payment is received, as a bank payment can take up to 5 business days to work its way to us. This is done to keep you informed and to avoid late payments.
That said, we can disable that for you, no problem. You can contact us here for that or request a PM from the community.
Hey @RandomName1! Philippe here. I hope you're doing well.
Can you tell us how you made the payment please?
If you're paying through our IVR (*28 or 1-888-481-3436 taking payment menu), you'll get an SMS confirming the transaction.