How to cancel auto refill by credit card?

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I'm a Participant Level 2 dolphen
I'm a Participant Level 2

How to cancel auto refill by credit card?

Hi there, 

I want to cancel auto refill by credit card, but your system didnt allow me to cancel. I just want to fall back to redeem voucher.

 

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I'm Qualified Level 1
I'm Qualified Level 1

Re: How to cancel auto refill by credit card?

 

Hi @dolphen 

 

you are on prepaid plan? Here is a thread I found about voucher inside the forum community library and explained by @KAPABLE-K

 

http://forums.fido.ca/t5/forums/forumtopicpage/board-id/archives/thread-id/38387 

 

I hope this helps you!

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Former Moderator FidoPamela
Former Moderator

Re: How to cancel auto refill by credit card?

Hey @dolphen

 

We'll be happy to help with that Smiley 

 

Are you getting an error message when you try to cancel or is the option to simply missing? 

 

Let us know! 



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