Breath of Fresh Air

Breath of Fresh Air

Breath of Fresh Air

Myko_Rock
I'm a Participant Level 3

Breath of Fresh Air

Just got off the phone with Fido about my Samsung Galaxy S7 Edge not letting me log on with my Email address but ogs me in as a different email account. 
I was greeted by Noah. as fustrated/confused as i was and angry that I had to call again (had to spend 3 hours yes 240 minutes) with a Fido rep about another issue last night Smh.  I just had to the a little time out to make sure Noah be credit for a Job well done.  Not only was he very helpful but a pleasant person to talk with.  Thank you for trying and going above and beyond expectations to help out a fellow person.  Cheers.

1 REPLY 1
FidoPamela
Former Moderator

Hey @Myko_Rock

 

Glad to hear your experience with Noah was a positive one Smiley I'll be happy to share the feedback for you. 

 

Don't hesitate if you need anything, we're here for you!