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Breath of Fresh Air

Myko_Rock
I'm a Participant Level 3
I'm a Participant Level 3

Just got off the phone with Fido about my Samsung Galaxy S7 Edge not letting me log on with my Email address but ogs me in as a different email account. 
I was greeted by Noah. as fustrated/confused as i was and angry that I had to call again (had to spend 3 hours yes 240 minutes) with a Fido rep about another issue last night Smh.  I just had to the a little time out to make sure Noah be credit for a Job well done.  Not only was he very helpful but a pleasant person to talk with.  Thank you for trying and going above and beyond expectations to help out a fellow person.  Cheers.

1 REPLY 1

FidoPamela
Former Moderator
Former Moderator

Hey @Myko_Rock

 

Glad to hear your experience with Noah was a positive one Smiley I'll be happy to share the feedback for you. 

 

Don't hesitate if you need anything, we're here for you!