How do I request a refund?

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I'm a Participant Level 1
I'm a Participant Level 1

How do I request a refund?

I accidently overpaid my bill by over $1000. How can I request a refund of the money?

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Re: How do I request a refund?

Hi @james2bond,

 

Welcome to the Fido community!

 

You will need to contact customer support in order to have them refund the overpayment back to you.

 

You can contact them through any of the available methods listed here.

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I'm Qualified Level 1
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Re: How do I request a refund?

Hi @james2bond,

 

Welcome to the Fido community!

 

You will need to contact customer support in order to have them refund the overpayment back to you.

 

You can contact them through any of the available methods listed here.

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