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How can I see the 5 days of roaming that I purchased so I can expense it?

Blessedwon
I'm a participant level 1
I'm a participant level 1

Hi,

How can I see the 5 days of roaming that I purchased so I can expense it through my company?

 

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @Blessedwon,

 

Welcome to the community!

 

It will be posted on your invoice, so you will have to wait for your invoice to be produced and you will get what you need.



Blessedwon
I'm a participant level 1
I'm a participant level 1

Hi, I can't wait until the invoice comes out. Is there anywhere that I can see the charges from now as I will have to submit  the charges to my company

Hello Blessedwon,

 

  Welcome to the community!

 

  I understand your situation. Unfortunately, I don't think there is a way to see the charges before your invoice has been generated. I think the issue is that there is no way to track your roaming usage in real-time (see here). As far as I am aware, Fido does not receive your usage in real-time:

 

       For post-paid roaming, when the user first switches their phone on, the visited network checks in real time whether the home network authenticates the customer and authorises its use abroad...  ~ taken from here.

 

  That would result in the Welcoming text message we receive when our phones connect to a foreign network.

 

       ...But the data records (CDRs) with the details on each SMS and data session are sent to the home operator with some delay (up to several days).. ~ also taken from link above.

 

  If home networks don't receive usage information in real-time, it's not possible for them to provide customers with actual usage before the invoice is generated.

 

  The situation is different with pre-paid services where a real-time exchange is required to prevent the balance of the roaming customers' accounts from becoming overdrawn. That's likely the reason why pre-paid roaming often costs more than post-paid roaming.

 

Hope this helps 😀

 

Cheers