Hi, can someone help me?
I have tried to find a phone # to contact fido support when my trip began but it seems to be impossible.
I am on an extended trip in the USA helping care for an ill family member. For ONLY the first few days of my trip I used the Fido roam service at $8 per day; after that I turned off cellular data on my phone to use only WIFI and iMessage. However, upon getting my bill, I have a bunch of random dates charged at $8 per day after I had turned off cellular data. Are these happening when my wifi blips out for a second during the same moment I am sending an iMessage, and it goes through as a text? How can I stop this?
My phone plan is at $120 a month, which I am not using due to being out of the country. That is fine, but I CANNOT AFFORD the $8 charges on top of that which cause my bill to nearly double.
I am an unemployed artist, i'm not eligible for government support, i'm having a hard time making payments as it is and have already dug myself a huge hole of debt during this pandemic. How can I further disable getting these charges while I am caring for my parent? Is there any way at all to reverse some of these charges for days that I was not actually using data? Please help..
