Having trouble cancelling my account. Please advise.

[Chiyoko]

Customer support is difficult by phone and challenging by the app.  Need to cancel my account.  What do I do?

[Cawtau]

Hello Chiyoko,

  Welcome to the community!

  Sorry to hear you're having issues cancelling your account. However, you would really need to contact customer service to do so. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above. 

Hope this helps 😀

Cheers