Last year on September 14, 2019, I bought a 2 mobile phone with a contract and paid a $200 deposit. Even though 1 year passed, I did not receive the deposit yet, and I called customer service 2 times and an agent told me it would be released soon but there is no change so far. I saw some calculations about the refund in my last 2 bills but I think the calculation is wrong because there is no reflected my bill amount, yet. I copied and pasted the calculation from my bill as below.
Thanks in advance
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