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Great service

AmandaInOshawa
I'm a Participant Level 2
I'm a Participant Level 2

The last 8 weeks I asked for help several times with nothing resolved. Today I spoke to a gentleman on the Fido online chat, his name was Raymond. He solved my issue within 20 minutes of the conversation with no trouble. I now have no  issues with Fido, yay!  I had to drop the conversation to follow his directions, but it finally worked. I never got to say thank you for his wonderful effort and determination to get this resolved. Wonderful customer service, thank you so much Raymond! ❤️

3 REPLIES 3

FidoNick
Former Moderator
Former Moderator

Hey @AmandaInOshawa!

 

We love this positive feedback and we're going to make sure Raymond knows how satisfied you were with the service Smiley


I'm sending you a private message in order to get your phone number so I can send it off. See you there! 



AmandaInOshawa
I'm a Participant Level 2
I'm a Participant Level 2

👍

We've sent you a private message. We hope to hear from you soon! 😃