Great service

[AmandaInOshawa]

The last 8 weeks I asked for help several times with nothing resolved. Today I spoke to a gentleman on the Fido online chat, his name was Raymond. He solved my issue within 20 minutes of the conversation with no trouble. I now have no  issues with Fido, yay!  I had to drop the conversation to follow his directions, but it finally worked. I never got to say thank you for his wonderful effort and determination to get this resolved. Wonderful customer service, thank you so much Raymond! ❤️

[FidoNick · Accepted solution]

Hey @AmandaInOshawa!

We love this positive feedback and we're going to make sure Raymond knows how satisfied you were with the service

I'm sending you a private message in order to get your phone number so I can send it off. See you there! 

[AmandaInOshawa]

👍

[FidoAnthony]

We've sent you a private message. We hope to hear from you soon! 😃