Customer care agent had great patience, good understanding, great communication skills. She gave me and wife and very good deal for iphone 12 pro. I really appreciate her efforts and talking to me for like 3 hours to get this done, even if her shifts get ended.
Hey @ParulMalik! Philippe here. I hope you're doing well.
Thanks for the shout-out! Please let us know if we can send you a PM so we can properly thank her.
Note: I had to edit your post slightly.