Got sent this from a fido # that usually advertises promotions. Called an agent and they didn't know anything about it. Kind of disappointed. Links in texts go directly to the website and are not malicious.
Hello Yhowe,
I replied to your other post here. That message is most definitely a SCAM and/or SPAM. Thanks for flagging it! As mentioned here, you can also forward these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter (see here). Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
I understand forwarding those messages does not include phone number. However, it is unlikely the owner of the phone number is sending the messages. The scammers/spammers often use spoofed phone numbers when sending those messages and making SCAM and/or SPAM calls (see here).
As mentioned in my reply to your other post, a couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. As far as I am aware, many of their promotions come from 4745 or 4735 (see here and here). Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Another sign is Fido's recent adoption of the a URL shortening service. I believe it's Bit.ly (see here). As far as I am aware, the links would be for the Fido.ca domain. That link is not using Fido.ly and does not contain Fido's domain (Fido.ca).
Hope this helps 😀
Cheers
Hello PiroPonics,
Welcome to the community!
Sorry to hear you're having difficulties accepting that offer. You should note this forum is community-driven and not intended as a venue for customer services. You might consider contacting customer service to see if that offer is on your account. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
