I can't believe that FIDO and Mastercard are together??? Seriously??? You call Mastercard on Tangerine and they have no idea who Fido Mastercard is..... so as I consumer; I have to do a B2B request???? You are totally UNREAL!!!!!!
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If you'd like more information regarding your Fido credit card you can follow this website.
You can also contact the department in charge by phone here : 1-855-775-2265
Hope this helps!