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Fido Keeps Billing Me Even Though I Dont Have My SIM Card in

I'm a participant level 1
I'm a participant level 1


i have a plan with fido because i was in canda for 8 months, now im not in canada and so i took my SIM card out of my phone, yet Fido still keeps billing me even though im not using the canadian SIM card. Please help.


Former Moderator
Former Moderator

Hey @zeft ,


Welcome to the Community!


Did you contact us directly to stop your services? Simply removing the SIM card out of your device won't stop your services.


For a prepaid plan it would do the trick, but I think you do have a monthly plan with invoices, correct?


You can contact us here using one of the channels offered (Live Chat, Facebook/Twitter, on the phone) or we can send you a PM on the Community if you prefer.


Let us know Smiley