Fido Keeps Billing Me Even Though I Dont Have My SIM Card in

[zeft]

Hi

i have a plan with fido because i was in canda for 8 months, now im not in canada and so i took my SIM card out of my phone, yet Fido still keeps billing me even though im not using the canadian SIM card. Please help.

[FidoCharles · Accepted solution]

Hey @zeft ,

Welcome to the Community!

Did you contact us directly to stop your services? Simply removing the SIM card out of your device won't stop your services.

For a prepaid plan it would do the trick, but I think you do have a monthly plan with invoices, correct?

You can contact us here using one of the channels offered (Live Chat, Facebook/Twitter, on the phone) or we can send you a PM on the Community if you prefer.

Let us know