Fido Keeps Billing Me Even Though I Dont Have My SIM Card in

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I'm a Participant Level 1 zeft
I'm a Participant Level 1

Fido Keeps Billing Me Even Though I Dont Have My SIM Card in

Hi

i have a plan with fido because i was in canda for 8 months, now im not in canada and so i took my SIM card out of my phone, yet Fido still keeps billing me even though im not using the canadian SIM card. Please help.

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Re: Fido Keeps Billing Me Even Though I Dont Have My SIM Card in

Hey @zeft ,

 

Welcome to the Community!

 

Did you contact us directly to stop your services? Simply removing the SIM card out of your device won't stop your services.

 

For a prepaid plan it would do the trick, but I think you do have a monthly plan with invoices, correct?

 

You can contact us here using one of the channels offered (Live Chat, Facebook/Twitter, on the phone) or we can send you a PM on the Community if you prefer.

 

Let us know Smiley

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Re: Fido Keeps Billing Me Even Though I Dont Have My SIM Card in

Hey @zeft ,

 

Welcome to the Community!

 

Did you contact us directly to stop your services? Simply removing the SIM card out of your device won't stop your services.

 

For a prepaid plan it would do the trick, but I think you do have a monthly plan with invoices, correct?

 

You can contact us here using one of the channels offered (Live Chat, Facebook/Twitter, on the phone) or we can send you a PM on the Community if you prefer.

 

Let us know Smiley



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