Fido Customer Service Chat is Down

[dhicks123]

Is anyone else not able to use the customer service chat? Everytime I try and start one, whether it's on a mobile phone or PC, it just loads a blank page. Not sure where else I can let fido know.

[FidoAnthonyZ]

Hello @dhicks123,

I'm sad to hear you're having difficulty reaching out via live chat. This shouldn't happen.

Is this only using Wi-Fi or using both networks types? When have you tried last to reach out?

You can also view the different methods of contacting us here.