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Fido Agent not so Helpful

Cessy
I'm a Participant Level 1
I'm a Participant Level 1

So Me and my husband wants to be in one account, we called Fido and the agent was not helpful at all. He said he can’t help us and can’t do anything about it. Wow Fido! You guys are going downhill. Thinking of changing a provider.

1 REPLY 1

FidoSaad
Moderator
Moderator

Welcome to the community @Cessy!

 

We're always here to help, and I'm sorry to hear that the last experience didn't reflect that fact. I'd be more than happy to look into your request.

 

I'll be sending you a Private Message, we'll try to turn this around Smiley